Reviews

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Wheelie Fun Bike ShopWheelie Fun Bike Shop
4.9 Stars - Based on User Reviews

Charles ManchCharles Manch

Inquired about shop, products, services, and hours. Very quick and intelligent responses. Very competitive pricing.

Claire BowmanClaire Bowman

I've never posted a review before, but I had such a bad experience I felt like I had to share. I bought a bike from Wheelie Fun and they shipped it to me via BikeFlights, and when it arrived the frame was broken. I unboxed it with two bike mechanics who told me it was packed incorrectly. When I called Wheelie Fun, they told me to deal with the owner Ryan. He immediately denied all fault and refused to talk to me on the phone. I ended up talking with his bike mechanics as intermediaries (who are wonderful guys, and really the saving grace here), who told me their hands were tied and I would be responsible for paying for a new frame (which is ~$2,000). I threatened to go to Paypal, who would take them to court, at which point Ryan agreed to take the bike back for a full refund.

I know everyone was in a weird and bad spot here, but the image Ryan projected as owner -- refusing to communicate with me, not working together to a solution, and putting his guys in a really bad spot -- was poor. It seems like he has some great mechanics and in person really serves his customers, but this whole interaction made me come away feeling like he was dishonest, unethical, and unwilling to show any flexibility / respect for me as his customer.

Tyler RileyTyler Riley

Couldn't ask for a better local shop. The guys there are knowledgeable and helpful. When making a purchase you will get what you want/need, not what they think you need. They took tons of time helping me get a bike set up exactly how I wanted.

Brent SmithBrent Smith

We love our local bike shop!

Matt CasturoMatt Casturo

After going to a trek store and being quoted $398 for bike adjustments and new parts, I took my bike to Wheelie Fun Bike shop and Ryan the owner stayed 20 minutes after the store closed to look over my bike and do several small adjustments for free. He went on to tell me how many more miles I could actually get out of my tires, chain, brake pads, etc. He could have easily just quoted a little bit less than the Trek store and made $300 but instead he was completely honest about the fact that most of the work wasn't necessary and did the work that was necessary for free. Can't speak highly enough about his honesty and definitely will be trusting this store for any future work I need done.


Wheelie Fun Bike ShopWheelie Fun Bike Shop
5 Stars - Based on 6 User Reviews

Cordell B.Cordell B.

Great shop!
Very patient and helpful when picking out a bike for my wife recently. Explaining the pros and cons of each models geometry for how she had...

Tom T.Tom T.

Favorite bike shop in cbus. Great brands, great people, impeccable service. As someone who has been into biking for 30+ years, this is the only shop I can...

Tyler S.Tyler S.

I was in the market for a new Cannondale Quik series bicycle and this shop was noted as a preferred Cannondale dealer, so I checked it out. The knowledge of...

 

 


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Address

3970 Powell Rd
Powell, OH 43065
(614) 553-7700
wheeliefunbikeshop@gmail.com
Get Directions

Hours

Sunday 12:00 Noon – 5:00 PM
Monday 11:00 AM – 7:00 PM
Tuesday 11:00 AM – 7:00 PM
Wednesday 11:00 AM – 7:00 PM
Thursday 11:00 AM – 7:00 PM
Friday 11:00 AM – 7:00 PM
Saturday 10:00 AM – 5:00 PM

Customer Feedback

I cannot say enough about the service I received. I bought my first road bike a year ago was so pleased with Orie knowledge and made sure I didn't buy anything that I did not need. I decided this year to have them build me another road bike with the components I wanted they did a awesome job could not be more pleased. - Dusty L.