Reviews


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Wheelie Fun Bike ShopWheelie Fun Bike Shop
4.9 Stars - Based on User Reviews

A MA M

Great little Cannondale shop. Friendly, helpful staff.

Charles ManchCharles Manch

Inquired about shop, products, services, and hours. Very quick and intelligent responses. Very competitive pricing.

Claire BowmanClaire Bowman

I've never posted a review before, but I had such a bad experience I felt like I had to share. I bought a bike from Wheelie Fun and they shipped it to me via BikeFlights, and when it arrived the frame was broken. I unboxed it with two bike mechanics who told me it was packed incorrectly. When I called Wheelie Fun, they told me to deal with the owner Ryan. He immediately denied all fault and refused to talk to me on the phone. I ended up talking with his bike mechanics as intermediaries (who are wonderful guys, and really the saving grace here), who told me their hands were tied and I would be responsible for paying for a new frame (which is ~$2,000). I threatened to go to Paypal, who would take them to court, at which point Ryan agreed to take the bike back for a full refund.

I know everyone was in a weird and bad spot here, but the image Ryan projected as owner -- refusing to communicate with me, not working together to a solution, and putting his guys in a really bad spot -- was poor. It seems like he has some great mechanics and in person really serves his customers, but this whole interaction made me come away feeling like he was dishonest, unethical, and unwilling to show any flexibility / respect for me as his customer.

Tyler RileyTyler Riley

Couldn't ask for a better local shop. The guys there are knowledgeable and helpful. When making a purchase you will get what you want/need, not what they think you need. They took tons of time helping me get a bike set up exactly how I wanted.

Matt CasturoMatt Casturo

After going to a trek store and being quoted $398 for bike adjustments and new parts, I took my bike to Wheelie Fun Bike shop and Ryan the owner stayed 20 minutes after the store closed to look over my bike and do several small adjustments for free. He went on to tell me how many more miles I could actually get out of my tires, chain, brake pads, etc. He could have easily just quoted a little bit less than the Trek store and made $300 but instead he was completely honest about the fact that most of the work wasn't necessary and did the work that was necessary for free. Can't speak highly enough about his honesty and definitely will be trusting this store for any future work I need done.


Wheelie Fun Bike ShopWheelie Fun Bike Shop
5 Stars - Based on 8 User Reviews

Beverly R.Beverly R.

I brought my fairly knew bike in. It was skipping gears. They got me fixed right up, didn't even have to leave it. It is now ready for my 2 Duathlons coming...

Nicki S.Nicki S.

I visited here to get my tire repaired, Brian took the time to show me how to do it. It was such a nice place and they go above and beyond. Will go back...

Cordell B.Cordell B.

Great shop!
Very patient and helpful when picking out a bike for my wife recently. Explaining the pros and cons of each models geometry for how she had...

 

 


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Address

3970 Powell Rd
Powell, OH 43065
(614) 553-7700
wheeliefunbikeshop@gmail.com
Get Directions

Hours

Sunday 12:00 Noon – 5:00 PM
Monday 11:00 AM – 7:00 PM
Tuesday 11:00 AM – 7:00 PM
Wednesday 11:00 AM – 7:00 PM
Thursday 11:00 AM – 7:00 PM
Friday 11:00 AM – 7:00 PM
Saturday 10:00 AM – 5:00 PM

Customer Feedback

Wheelie Fun Bike Shop has a no-pressure customer service that you can't get in most bike shops. Relaxed and willing to help with any questions or inquires I have, I sometimes make up excuses to go! Each time I come in with my son, they are quick to greet me, AND son! Bike selections range from adult size to kid size and I have been nothing but pleased with the "custom-built" bike they sold us for my son (swapped out the bike seat for us cuz he liked "the cool stars on that bike seat over there" and switched and shortened the handle bars for us). I recommend WFBS to any and all, you won't be disappointed! - Rick